Software customization firms, including CodePartners, BeaconPartners, or larger consulting firms, such as IBM, for example, are in great range of both number and IT solutions, and they must be serving someone. There is certainly quite a bit of report customization (or “personalization”) for the hospitals, but the IT firms also help in go-live and workflow maximization after the go-live, which is also a sort of customization. I would also suggest other optimizations that people are looking for include enabling Epic modules to collect data from databases (such as a variety of children’s statistics) which are not default information in Epic. Others include viewing or suppressing certain information, or rearranging it according to what each practice is doing with the module.
Thursday, July 17, 2008
Epic Systems Customizations or “Personalization?”
Healthcare Informatics published an article in its June 2008 issue, entitled “Behind the Curtain,” in which Carl Dvorak, executive vice president is asked about the reports that hospitals who adopt Epic are find themselves doing many customizations after the go-live. How true is this? In the article, Dvorak states that it’s not really customization, but personalization of templates’ look which the author of the article, Mark Hagland, has in mind. Dvorak reasons that nobody really customizes software these days.
Software customization firms, including CodePartners, BeaconPartners, or larger consulting firms, such as IBM, for example, are in great range of both number and IT solutions, and they must be serving someone. There is certainly quite a bit of report customization (or “personalization”) for the hospitals, but the IT firms also help in go-live and workflow maximization after the go-live, which is also a sort of customization. I would also suggest other optimizations that people are looking for include enabling Epic modules to collect data from databases (such as a variety of children’s statistics) which are not default information in Epic. Others include viewing or suppressing certain information, or rearranging it according to what each practice is doing with the module.
Software customization firms, including CodePartners, BeaconPartners, or larger consulting firms, such as IBM, for example, are in great range of both number and IT solutions, and they must be serving someone. There is certainly quite a bit of report customization (or “personalization”) for the hospitals, but the IT firms also help in go-live and workflow maximization after the go-live, which is also a sort of customization. I would also suggest other optimizations that people are looking for include enabling Epic modules to collect data from databases (such as a variety of children’s statistics) which are not default information in Epic. Others include viewing or suppressing certain information, or rearranging it according to what each practice is doing with the module.
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Hi Karen,
I've been reading you blog and you certain have an interesting focus. I'm an MBA student myself and I really enjoy reading works by other MBAs as well.
Here's some information written by Dr. Len Berry, author of "Management Lessons from the Mayo Clinic," on confronting crisis in healthcare. You might find it interesting. http://insightory.com/view/704/confronting_the_healthcare_crisis
Karen, I am the Community Leader for Insightory.com. We are a U.S. based platform developed for business professionals to share knowledge and thus create a global "expertise brand" for themselves. Our site features the "work" of independent consultants, business school professors, management associations, consulting firms and management gurus (e.g. Tom Peters, David Meerman Scott, Andy Hanselman, Jonathan Farrington etc.).
We are in the process of expanding the level of contributions from business students and, in return, help them achieve higher levels of professional exposure. We’re starting a new section on our home page to feature insightful and/or well-researched documents on business from business students, and we believe you could be a part of our “Featured MBA Project.”
The “Featured MBA Project” honors the works of business students around the world. Your profile will be featured next to those of the industry giants, and you will be able to display our “Featured MBA Project” icon on your blog or website.
There is no monetary cost or other “hidden cost” associated with this program. It is a part of our goal to share the best management insights with our global audience. Please let me know if you are open to this. I could send you more information and sample writings of other MBA students if you'd like.
We look forward to your response.
Best,
Selene Cong
selene.cong@insightory.com
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